Frequently asked questions

Your wellbeing is your most valuable asset.

What is Counselling?

Counselling provides an opportunity to address issues that may be troubling you. As your counsellor I don’t know you or have any involvement with the issues you wish to discuss but I will provide a space where you feel able to explore and reflect on the difficulties you are experiencing.

Can Counselling help me?

Counselling provides an opportunity to take time out of your situation, to step back and view things from a fresh perspective in a safe and confidential environment. Working with a counsellor gives you a chance to think about what you can do to change your situation for the better.

Can a friend or a relative be with me during counselling?

Counselling is a one to one experience and a space for you to explore issues without anyone else’s input or involvement. As a result, hopefully, you will develop a greater understanding of your difficulties and be able to move forward in your life.

What does Confidentiality mean?

The content of our sessions is strictly confidential to you the client and to me the Counsellor. There are only a very few rare occasions where a counsellor would ever need to break this confidence. In exceptional circumstances, where I am concerned for your well-being, or that of others, I may find it necessary to seek help outside the therapeutic relationship; I would always and in the first instance seek to gain your agreement to this. In the case of a disclosure concerning acts of terrorism, or the disclosure of seriously abusive incidents involving children or vulnerable adults, confidentiality will be broken, and such disclosures will be passed to the relevant authority.

How long does counselling take?

The nature and length of your counselling will depend on many factors, and we will determine what these are through discussion and review from time to time. This will be a collaborative and ongoing process. Trust is crucially important, and it can take time to begin to establish a relationship so six sessions is suggested as a minimum and then there will be a review session to consider the appropriateness of continuation. If we decide to continue after this initial period, the timing of further review sessions can be agreed between us.

There is no commitment made by attending a first meeting, and if you choose to meet with me again there is no obligation to commit to a minimum or maximum number of sessions. it’s always your decision whether to stop at six sessions or whether to continue.

How do I go about ending my counselling sessions?

Endings are always best handled carefully; for this reason it is advised to give at least one weeks’ notice of finishing therapy.

How often would I meet with my counsellor?

The usual pattern of attendance in counselling is regular weekly sessions at the same time and the same place. A session will last for 60 minutes. If you arrive late for a session, we will still end at the agreed time.

How long will I have to wait for a counselling appointment?

Once you have made contact, I will aim to respond to your query within 24 hours. You will usually be offered an appointment within a couple of weeks, but this can depend on several factors including your availability.

Fees

The fee is £40.00 a session. A limited number of reduced fee sessions are available on request. Please ask for details. Fees are payable at the end of each session, by cheque or in cash. BACS payments should be paid prior to each session.

What happens if I can’t attend a session?

Cancellations should be made by email or calling/texting the contact number below. There is a fee for all missed sessions, and for cancelled sessions when there is less than 48 hours’ notice.

What about breaks and holidays?

Both of us will need to schedule breaks and holidays, we will both agree to give each other as much notice as possible of planned breaks and holidays.

How can I contact you?

If you need to contact me, I can be contacted by calling 0797 4000 761 during office hours. Messages can also be left on this number. Email info@debbiewaterscounselling.co.uk. You are invited to use this mobile number or email as a way of contact for arranging and re-scheduling appointments.

Please Note: Telephone contact is during office hours and it should be noted that voice and text messages may not be heard / read out of office hours.

How can I book an appointment?

Please contact me by phone or email to arrange an initial consultation. The initial consultation will give us an opportunity to meet and talk about why you are considering counselling. It’s also a chance for you to ask any questions about the process before deciding whether you would like to come again.

Can I park nearby?

There is a short-stay car park less than 5 minutes from the practice. click here for more information and directions.

How can I be assured that my counselling meets good practice guidelines?

Counselling adheres to the strict code of conduct outlined in the BACP ethical framework: I am a registered member of the British Association of Counselling and Psychotherapy and work within their Ethical Framework for Good Practice. A copy of the ethical framework can be found on the BACP’s web site at here

I offer a 30 minute free session over the phone or in person.

Please contact me for more info.

Do you have a question or want to book a session?

Please email or call me for more infomation.